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Securing Our Knowledge: Navigating the Aftermath of the British Library Cyber Attack

By |2024-02-12T14:06:43+00:00 6 February, 2024|Business Continuity, News, Resilience|

In today's digital age, cybersecurity is no longer an option but a necessity. The cyber attack on one of the largest libraries in the world in October continues to have effects several months later. Incidents such as the one involving the British Library serve as sobering reminders of the far-reaching consequences that can arise from a single breach, highlighting the critical importance of proactive cybersecurity measures. Let's delve into a detailed timeline of events and explore the enduring impacts of cyber attacks. Timeline of Events: October 29, 2023: The British Library posts on X that they are struggling with "technical issues". October 31, 2023: Following the outage of the online catalogue of about 36 million books and up to 170 million items, the British Library is compromised due to a cyber incident of an undisclosed nature. November 16, 2023: The British Library officially confirms a devastating cyberattack as [...]

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Case study: IT-SCM for an international cheese manufacturer

By |2023-10-31T11:31:24+00:00 31 October, 2023|Business Continuity, News, Resilience|

Introduction: One of the world's leading cheese manufacturers approached Fernao Business Resilience to ensure their operations remained resilient in the face of disruptions. This case study delves into the practical journey of developing an IT-Service Continuity Management (IT-SCM) system to meet this challenge. The Challenge: Our client, a global cheese manufacturer, operates across Europe and in countries such as Australia and the United States. They rely on their IT department for critical functions, including production site management, laboratory quality control, internal IT support, SAP systems, and more. Downtime, for them, wasn't just a matter of inconvenience—it directly threatened production, revenue, and the brand's reputation. They realized the need for a structured approach to resilience. Prior attempts to establish an IT-SCM in-house revealed resource limitations, the complexity of navigating technical aspects without a clear strategy, and limited internal expertise. With nearly 6000 employees globally, they sought a smooth, expert-guided [...]

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How to deal with a ransomware attack: a quick guide

By |2023-06-30T12:51:59+01:00 27 June, 2023|Business Continuity, News, Resilience|

How to deal with a ransomware attack: a quick guide A ransomware attack can be an existential threat to any organization. Dealing with an attack takes weeks and months of hard work and leads to a significant loss of earnings: The attack on Norsk Hydro in 2019 cost around $71 million, the Maersk attack affected global supply chains and lead to losses of around $300 million. Preventing Ransomware attacks is possible and should be the aim of any cyber security strategy, but every organisation should also have a plan for dealing with an attack when it does occur despite best efforts at preventing it. The points below are a basic guide on dealing with a ransomware attack. You can use the 'ask yourself' prompts to help develop or improve a response plan. Technical / organisational Isolate and contain the infection: It is essential to isolate the infected device [...]

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High availability and disaster recovery: What lies ahead for IT in 2022

By |2022-05-27T12:48:23+01:00 25 May, 2022|Business Continuity, News, Resilience|

High availability and disaster recovery: What lies ahead for IT in 2022 In 2021, IT teams had to cope with enormous changes and protect their critical operations against unprecedented threats from Covid, natural disasters, supply chain disruptions and staff shortages. Many moved mission-critical systems to the cloud and hybrid cloud and implemented advanced, application-specific high-availability clustering and disaster recovery solutions. The impact of global change and looming threats continues. What do these changes mean for IT in the coming year? Here are some predictions to consider. Multi-cloud infrastructures will become mainstream With the widespread adoption of cloud computing as a core component of today’s IT infrastructures, organizations will no longer consider a single cloud for their cloud needs. Despite the added complexity of running different workloads on different clouds, a multi-cloud model will allow enterprises to select cloud offerings that are best suited for their unique application environments, [...]

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Leadership – business continuity management and crisis management

By |2022-05-27T12:53:09+01:00 21 February, 2022|Business Continuity, Resilience|

Leadership - business continuity management and crisis management Business continuity management can also mean “emergency and crisis management”. We also find this term in the administrative sector, as in the work of civil protection. But is leadership in the event of crises really the same? This short article is intended to highlight individual differences and similarities between these two emergency and crisis management approaches so that a distinction can be made and differentiation simplified. Causes of crises The causes of crises or disasters in the field of civil protection are almost exclusively external. This means, for example, natural disasters, terrorist attacks or a technical/human failure, which leads to high risks. In the case of companies, there are two additional causes: inadequate attention to operational fluctuations up to the point of escalation and the occurrence of latent problems, which lead to high reputational damage. The crisis is therefore not [...]

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