Learning from the CrowdStrike Outage: turning IT failures into opportunities
A major IT outage is often dismissed as an unlikely event—something that simply "isn't going to happen" or "won't occur on such a scale." However, the recent massive outage caused by a faulty CrowdStrike update has proven otherwise, echoing the unpreparedness witnessed during the early days of the COVID-19 pandemic. This incident, which grounded flights, cancelled hospital appointments, and disrupted banking systems worldwide, serves as a stark reminder of the fragility of our digital infrastructure. Although it only affected about 1% of Windows computers, its impact was global, illustrating that not all significant IT disruptions need to be cybercrime-induced to cause widespread chaos. But amidst the chaos, there's a critical opportunity: to leverage such disasters to raise awareness about the importance of robust Business Continuity Management (BCM). Even if your organisation wasn't directly impacted, there's immense value in learning from these events. Observing and understanding the failures of [...]