Business Continuity Archive - Page 2 of 2 - Fernao Business Resilience Ltd

High availability and disaster recovery: What lies ahead for IT in 2022

High availability and disaster recovery: What lies ahead for IT in 2022

By Dennis Martin|2022-05-27T12:48:23+01:00 25 May, 2022|Business Continuity, News, Resilience|

High availability and disaster recovery: What lies ahead for IT in 2022 In 2021, IT teams had to cope with enormous changes and protect their critical operations against unprecedented threats from Covid, natural disasters, supply chain disruptions and staff shortages. Many moved mission-critical systems to the cloud and hybrid cloud and implemented advanced, application-specific high-availability clustering and disaster recovery solutions. The impact of global change and looming threats continues. What do these changes mean for IT in the coming year? Here are some predictions to consider. Multi-cloud infrastructures will become mainstream With the widespread adoption of cloud computing as a core component of today’s IT infrastructures, organizations will no longer consider a single cloud for their cloud needs. Despite the added complexity of running different workloads on different clouds, a multi-cloud model will allow enterprises to select cloud offerings that are best suited for their unique application environments, [...]

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Leadership – business continuity management and crisis management

Leadership – business continuity management and crisis management

By Dennis Martin|2022-05-27T12:53:09+01:00 21 February, 2022|Business Continuity, Resilience|

Leadership - business continuity management and crisis management Business continuity management can also mean “emergency and crisis management”. We also find this term in the administrative sector, as in the work of civil protection. But is leadership in the event of crises really the same? This short article is intended to highlight individual differences and similarities between these two emergency and crisis management approaches so that a distinction can be made and differentiation simplified. Causes of crises The causes of crises or disasters in the field of civil protection are almost exclusively external. This means, for example, natural disasters, terrorist attacks or a technical/human failure, which leads to high risks. In the case of companies, there are two additional causes: inadequate attention to operational fluctuations up to the point of escalation and the occurrence of latent problems, which lead to high reputational damage. The crisis is therefore not [...]

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Small Businesses and Resilience

Small Businesses and Resilience

By Dennis Martin|2023-10-03T10:19:05+01:00 7 January, 2022|Business Continuity, Resilience|

When speaking to small business owners, I often hear that a lot of them are aware of business continuity / resilience but don't apply it to their own organisations. Asked 'why?', their answer is invariably either 'we can't afford that', 'it's too complex', or 'we don't have time for that'. Let's look at that - and go beyond the old adage "if you think being resilient is expensive, try not being resilient." 'We can't afford that' and 'It's too complex' Resilience does not need to be expensive. In most cases, the best solution is the simplest and cheapest solution. When a fire department looked at building resilience for their IT dispatch system, they asked their pensioners how things worked before IT and simply brought back the paper-based system as a fall-back. It did involve training staff and regular exercises, but not a penny was spent on fancy [...]

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Crisis management, communication and trust – Podcast

Crisis management, communication and trust – Podcast

By Dennis Martin|2020-11-09T09:49:04+00:00 9 November, 2020|Business Continuity, News, Resilience|

In this podcast, we talk to Angela Clendenin PhD, MA from Texas, USA about trust and engagement in crisis management and communication. How do we send impactful and consistent messages to diverse communities and organisations? How do we ensure the audience trusts and engages with our messages and takes action? Listen to find out!

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Organisational flexibility – tools for resilient operations

Organisational flexibility – tools for resilient operations

By Dennis Martin|2020-10-22T17:14:52+01:00 22 October, 2020|Business Continuity, News, Resilience|

When London hosted the Olympic games in 2012, the number of people using the tube and busses increased dramatically. To help visitors and residents navigate the city's transport network in these unusual times, Transport for London (TfL) had recruited around 3000 'Travel Ambassadors' from their office staff. These volunteers were trained and licensed to help and complement full-time operational staff in Underground stations, at bus stations, and other hot spots during the event. This is a concept which we call 'operational flexibility' - using trained and briefed staff in a different capacity when required during a crisis, emergency, or other disruptive events. Other examples of this concept could be using marketing, finance, or project-management staff to answer phones when a crisis causes increased inbound call volumes or using waiters to deliver food locally when the restaurant can't cater to patrons on-site. Sounds great, but would that work for [...]

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How to conduct a COVID-19 risk assessment

How to conduct a COVID-19 risk assessment

By Dennis Martin|2020-05-27T11:35:14+01:00 22 May, 2020|Business Continuity, COVID-19, News, Resilience|

This article is also available as a PDF After the Prime Minister's announcement and his presentation of the 5 stage / 3 phase plan, it is clear that coronavirus measures will be with us for the foreseeable future. As we move into phase 2 ('Smarter Controls') we will see more, and different measures announced. At the same time, companies will now need to make sure that they can protect their employees and clients - the government has said it expects businesses to conduct a COVID-19 risk assessment and share it with employees. To help you understand the measures the government has announced (and will announce) and establish sensible measures for your organisation, this guide will • In part 1, set out some basic concepts behind controlling the spread of COVID-19, • In part 2, explain how to conduct a risk assessment in your organisation, and • In part [...]

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